CANCELLATION POLICY

 

Right to cancel 

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. 

To exercise the right to cancel, you must inform us through 

Mail: 
Home Appliance Store Ltd 

40, New John Street West, 
Birmingham 
B19 3NB 

Tel: 0121 3597845
Email: cancellation@homeappliancestore.co.uk

making us aware of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, or e-mail). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. 

Effects of cancellation : 

If you cancel this contract, we will reimburse to
you cost of goods received from you less postage (if any). 

We may make a deduction from the reimbursement for loss in value of any goods

supplied, if the loss is the result of unnecessary handling by you. 

We will make the reimbursement without undue delay, and not later than – 

(a) (a) 14 days after the day we receive back from you any goods supplied, or 

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods and they have been received by our warehouse, or 

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract 

We will make the reimbursement using the same means of payment as you used for the initialtransaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. 

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristicsand functioning of the goods. 

Return Postage is paid by Buyer